Your boutique hotel in Innichen

Our hotel is located in the historical centre of San Candido/Innichen, within one of the historical houses of the town. Back in 1753 our house belonged to a tailor, while in 1829 it became the store of a local glovemaker, who used to work and tan leather on his own. Then in 1859 the house was transformed into what became one of the most important Viennese Café’s of the time in the Dolomites.

We decided to preserve the historical ambience of the building while transforming this house into our home and a welcoming abode, warm and full of character, where every detail tells a story, our story. This is a house of women, where the dim lighting of the candles warms the atmosphere of our boutique hotel and the nine exclusive rooms.

The meaning of the word zenana in fact is "of the women" or "pertaining to women" and refers to the part of a house reserved to women. As your hosts we aspire to express the enthusiasm and passion we have for our task. Each object, piece of furniture and detail has been chosen with passion and care to be placed in its perfect spot. The ambience is infused by delicate perfumes, incense and candles; all internal spaces and rooms are adorned by delicate and precious fabrics from different eras.

Where we are

The Boutique Hotel ZENANA is situated in the heart of San Candido Innichen: our hotel is in the no-traffic main street of the town, just few steps away from all the main attractions like the millenary Collegiata. The Baranci ski resort is just 3 minutes-walking from us.

When you stay at our boutique hotel you can decide to park your car in our private and covered parking lot and forget about it. During your holidays in the Dolomites you can either walk, bike or take local transport, here in Val Pusteria public transport is efficient and convenient.

Our Home in Innichen, your holidays in the Dolomites

Hospitality is very important to us and as your hosts we desire to make you feel at home in a refined and calm setting, to spend quality time alone or with family.

Our boutique hotel is equipped with a small elevator, and offers reading room with library and games

The price of your room includes the following:

  • Daily room cleaning
  • Free wi-fi connection
  • Free access to the local pool Acquafun
  • Personalized linen for each room

Additional Amenities:

  • Washing machine and dryer on premises
  • Covered car park 10,00€ per day
  • 10% discount in the Theatercafe Zentral & In-room meal service is available

Special Protection Program

To guarantee your and our safety, out hotel has implemented a strict program of precise safeguards dedicated to our guests and our staff. These are the measures we’re adopting as a result of Italian legislation of May 8, 2020, in order to prevent the spread of the SARS-COV-2 virus as our hotel resumes its activities.

  • We all will wear face mask and gloves
  • We ask you to wear face mask when in common areas
  • In-room meal service is possible
  • All surfaces of the hotel, both common areas and in your room, are disinfected according to health and safety regulations
  • We give special attention to properly ventilate common areas and suites
  • Alcohol-based hand sanitizer dispensers are in every suites
  • A thermal scanner is always available at the hotel
  • The use of the elevator is permitted alone or together with your partner or family members
  • Check-in and check-out will be scheduled by appointment

Check-in and Check-out:

CHECK-IN from 13 till 7pm
For arrivals after this time we kindly request you advise before your arrival

CHECK-OUT at 10:30am
It is possible to leave your luggage in the hotel and your car in the parking until later

Cancellation Policy:

Cancellations up to 30 days before check-in: no cancellation fee.
Cancellations from 30 to 14 days before check-in: 50% of the total amount of the reservation.
Cancellations 14 days or less prior to check-in: 70% of the total amount of the reservation.
In case of early departure, late arrival or no-show: Cancellation Fee 100% of the total amount of the reservation.

Summer 2020 special cancellation policy

Summer 2020 is going to be a very special summer and needs special measures. Therefore our cancellation policy is:

  • July 2020 reservations no penalty
    up to 3 days before your arrival date
  • August 2020 reservations no penalty
    up to 7 days before your arrival date
  • September 2020 reservations no penalty
    up to 3 days before your arrival date

Payment information

To hold your booking we need to receive your credit card details or an account of 30% of the total amount of your reservation

(IBAN IT31 M060 4558 7900 0000 0201 400 – BIC CRBZIT2B078 SPARKASSE INNICHEN San Candido) within 3 days of booking.
Your credit card details will be used exclusively as a guarantee for the cancelation policy.
You can decide to pay by cash or credit card on departure.